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UnitedHealth Group Navigates Challenges to Post First Quarter 2024 Results Amid Cyberattack and Currency Effects

UnitedHealth Group Navigates Challenges to Post First Quarter 2024 Results Amid Cyberattack and Currency Effects

April 16, 2024 – UnitedHealth Group (NYSE: UNH) today announced its first-quarter results for 2024, reflecting significant growth in revenues and operations despite facing substantial challenges, including a major cyberattack on its Change Healthcare operations and currency fluctuations from its recent Brazil sale.

Financial Overview

  • Revenue Growth: UnitedHealth Group's revenues increased to $99.8 billion, up nearly $8 billion from the previous year. This growth is attributed to broad-based advancements across both Optum and UnitedHealthcare divisions.
  • Cyberattack Impact: The quarter saw a substantial impact of $0.74 per share due to the cyberattack on Change Healthcare. This included $0.49 per share for direct response efforts and $0.25 per share from business disruption.
  • Net Losses: The company reported a net loss of $1.53 per share, primarily due to the adverse effects of foreign currency translation related to the Brazil sale and additional costs from the cyberattack.
  • Adjusted Earnings: Adjusted earnings were $6.91 per share, accounting for the business disruption impacts but excluding the Brazil sale and direct response costs.

Operational Highlights

  • Support for Care Providers: UnitedHealth Group has extended over $6 billion in advance funding and interest-free loans to support healthcare providers affected by the cyberattack and other operational challenges.
  • Medical Care Consistency: Despite the disruptions, medical care activity remained consistent with the company’s expectations, with a first-quarter medical care ratio of 84.3%.
  • Advancements in Healthcare Services: The company continued to expand its healthcare services, with notable growth in the number of people served by UnitedHealthcare and advancements in Optum's service offerings.

Cyberattack and Response

The cyberattack on Change Healthcare significantly affected UnitedHealth Group's operations, prompting the company to take swift and comprehensive response measures. These efforts included restoring the Change Healthcare clearinghouse platform and managing increased medical care expenditures to assist care providers.

Future Outlook

Despite the setbacks from the cyberattack and the Brazil sale, UnitedHealth Group has updated its full-year 2024 earnings outlook. The company now anticipates net earnings to be between $17.60 and $18.20 per share and maintains its adjusted net earnings forecast at $27.50 to $28.00 per share. This projection includes an estimated $0.30 to $0.40 per share impact from business disruptions at Change Healthcare for the full year.

Executive Commentary

Andrew Witty, CEO of UnitedHealth Group, emphasized the resilience and dedication of the team amidst challenges: “The core story at UnitedHealth Group remains our colleagues delivering improved experiences for the people we serve and driving balanced growth even while swiftly and effectively addressing the attack on Change Healthcare.”

 

 

 

 

 

 

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