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Company details

Freshworks Inc. is a prominent provider of software solutions tailored for customer engagement and relationship management. With a suite of products including Freshdesk, Freshservice, and Freshsales, the company focuses on enhancing communication and collaboration for businesses of all sizes. Freshworks' tools are predominantly cloud-based, offering scalable solutions that cater to sectors such as IT support, customer service, and sales automation. This adaptability ensures that businesses from diverse industries, including retail, healthcare, and technology, can leverage Freshworks' platforms to optimize operations and improve customer satisfaction. Headquartered in San Mateo, California, Freshworks has emerged as a significant player in the software-as-a-service (SaaS) market, continually expanding its product capabilities to meet the evolving needs of enterprises. The company's commitment to innovation and user-friendly interfaces underscores its market role as a facilitator of efficient business processes and improved customer relationships.